Healthcare organisations hold highly sensitive personal health information. The consequences of a breach extend beyond financial cost to patient safety, regulatory action, and community trust.
Protect Patient Data. Monitor AI Usage. Support Compliance.
Healthcare organisations handle some of the most sensitive personal information in existence. ActivityPulse gives practice managers and IT teams visibility into how patient data is accessed and moved across your workforce.
Patient Data Demands the Highest Standard
Healthcare is the most breached sector in Australia. The sensitivity of patient health information and the consequences of exposure make data protection a critical priority for every healthcare organisation.
#1
most breached sector in Australia. Health service providers account for 22% of all data breach notifications
70%
of healthcare data breaches globally involve internal threat actors
The majority of healthcare breaches come from within the organisation. Staff with legitimate access to patient systems represent the greatest data exposure risk.
84,700
cybercrime reports received by ASD in 2024-25, one every 6 minutes
Healthcare is not immune to the broader Australian cyber threat landscape. The volume and frequency of attacks continues to grow across all sectors.
Key Challenges in Healthcare
Healthcare organisations face unique risks around sensitive patient data, evolving AI tools, insider threats, and regulatory compliance.
Patient Data Protection
Healthcare organisations handle highly sensitive personal health information. A data breach can harm patients, trigger regulatory action, and destroy community trust.
AI Usage with Clinical Data
Clinical staff using AI tools to draft reports, summarise notes, or research treatments may inadvertently share patient information with external AI providers.
Insider Threat in Healthcare
Access to patient records by departing staff, unauthorised record access, and data exfiltration are persistent risks in healthcare environments.
Compliance and Audit Readiness
Healthcare organisations face regulatory obligations around data handling, privacy, and security. Demonstrating compliance requires evidence and audit trails.
Seven Use Cases for Healthcare
Each ActivityPulse capability mapped to a specific challenge that healthcare IT leaders and practice managers face daily.
1
Patient Record Access Monitoring
Staff accessing patient records outside their role or without a legitimate clinical reason. Curiosity driven access to celebrity patients, colleagues, or family members remains a persistent compliance risk.
How ActivityPulse Helps
✓ Application window title tracking shows which records and systems staff access
✓ Investigation timeline provides chronological proof of access patterns
✓ Rules engine can alert when specific applications are accessed outside hours
✓ Complete audit trail for compliance reviews and investigations
2
AI Usage Governance in Clinical Settings
Clinicians and administrative staff using ChatGPT, Claude, or Copilot to draft referral letters, summarise clinical notes, or research treatment options. Patient identifiable information pasted into AI tools creates a privacy breach.
How ActivityPulse Helps
✓ Track every prompt sent to 33+ AI services with full text capture
✓ Detect file uploads to AI tools (clinical reports, patient files)
✓ Rules engine alerts when AI prompts contain Medicare numbers or patient names
✓ Distinguish between approved AI tools and shadow AI usage
3
Data Loss Prevention
Patient data leaving the organisation via USB drives, personal email, cloud storage, or printed documents. Whether intentional or accidental, any unauthorised disclosure is a notifiable data breach.
How ActivityPulse Helps
✓ USB monitoring detects every device connection and file copy
✓ Email monitoring captures sender, recipients, subject, and attachment details
✓ Clipboard monitoring tracks copy and paste of patient data between apps
✓ DLP dashboard aggregates all data movement channels with severity scoring
4
Insider Threat Detection
Departing staff downloading patient lists, unauthorised access to records outside clinical need, and data exfiltration to personal devices or accounts. Healthcare’s broad access requirements make insider threat detection essential.
How ActivityPulse Helps
✓ 17 signal insider threat scoring detects data exfiltration patterns
✓ Retention risk scoring identifies staff who may be considering leaving
✓ Automatic retention holds preserve all data when risk thresholds are crossed
✓ Investigation timeline shows the complete picture for any user
5
Remote and Telehealth Workforce Visibility
The shift to telehealth and remote administration means staff are accessing patient systems from home networks, shared devices, and unsecured locations.
How ActivityPulse Helps
✓ WiFi network detection identifies when staff connect to unsecured networks
✓ VPN monitoring ensures secure connections to clinical systems
✓ Work Time dashboard shows actual working hours for remote staff
✓ Burnout risk scoring monitors 11 signals for overworked staff
6
Compliance and Audit Readiness
Healthcare organisations must comply with the Privacy Act 1988, Australian Privacy Principles, My Health Records Act, and state health records legislation. Demonstrating compliance requires evidence.
How ActivityPulse Helps
✓ Complete audit trail of all computer activity, timestamped and user attributed
✓ 4 format evidence exports (CSV, JSON, PDF, DOCX) for regulators
✓ Scheduled automated compliance reports delivered by email
✓ Configurable data retention with legal hold support
7
Staff Productivity and Rostering Insights
Healthcare worker burnout is at crisis levels. Long shifts, emotional toll, and administrative burden contribute to disengagement, errors, and turnover. Practice managers need objective data to inform rostering decisions.
How ActivityPulse Helps
✓ Burnout risk scoring monitors 11 signals including overtime and declining engagement
✓ Retention risk scoring identifies staff who may be considering leaving
✓ Work Time dashboard shows actual hours worked to inform rostering
✓ Workload data helps managers redistribute tasks before burnout spreads
Visibility Without Disrupting Patient Care
For Practice Managers
- Patient data access monitoring
- Staff productivity and rostering insights
- AI usage governance reporting
- Compliance documentation
For IT and Security
- DLP across all data channels
- Insider threat scoring and investigation
- Security incident timelines
- Audit ready evidence exports
For Compliance Officers
- Regulatory audit evidence
- Data retention and legal hold
- Privacy breach investigation tools
- Automated compliance reports
Designed for Healthcare Privacy Requirements
Keystroke Counts, Not Content
We count keystrokes to measure engagement. We never record what was typed.
No Webcam or Microphone
No webcam snapshots or microphone recording. We detect camera usage, not capture from it.
Configurable Per User
All monitoring modules can be enabled or disabled per user or per department.
Transparent Methodology
Every score has a methodology modal explaining exactly how it’s calculated. No black boxes.
Australian Data Sovereignty
All data stays on Australian servers. Australian made, owned, and hosted. Your data never leaves the country.
Built for Australian Workplaces
Configurable for transparent deployment under Australian workplace surveillance laws. Customers are responsible for legal compliance. See our Australian Compliance Reference for details.
Protect Patient Data. Support Your Staff. Maintain Visibility.
See how ActivityPulse gives healthcare organisations the visibility they need. Book a personalised demo.
Workforce Intelligence.
The Pulse of Your Organisation.
About Us
A product of Network 1 Media Group Pty Ltd
ABN 82 633 114 753
Ph: 02 6188 9610