Legal and professional services firms are a consistent target due to the volume of sensitive client data they hold and the trusted access their staff require.
Protect Client Privilege. Track Billable Activity. Govern AI Usage.
Law firms handle the most sensitive data in any industry. ActivityPulse gives partners and practice managers complete visibility into how that data is accessed, moved, and shared without disrupting the practice.
When Privilege is Breached, Careers End
Law firms are consistently among the most targeted sectors for data breaches across the globe. The combination of sensitive client data, high-value transactions, and trusted access makes legal practices a priority target.
4th
highest sector for notifiable data breaches (legal, accounting and management services)
69%
of all Australian data breaches in H2 2024 caused by malicious or criminal attack
The majority of breaches are deliberate, including phishing, ransomware, and credential theft. These are not accidents. They are targeted attacks.
$97,200
average cost of cybercrime per report for medium businesses
For law firms, the true cost extends beyond remediation to include client notification, regulatory reporting, reputational damage, and potential malpractice claims.
Key Challenges Facing Law Firms
The legal profession faces unique data protection and governance challenges that general purpose security tools were not designed to address.
Client Privilege Protection
Law firms handle the most sensitive data in any industry. A single privilege breach can end careers and destroy client relationships.
AI Governance in Legal Practice
Lawyers are using AI tools to draft contracts and research case law. Without visibility, client privileged information flows to AI providers unchecked.
Data Movement Across Channels
Client files can leave the firm via USB, personal email, cloud storage, or print. Each represents both a data breach and an ethical violation.
Departing Lawyer Risk
Departing lawyers taking client relationships, work product, or confidential information to their next firm is a persistent industry challenge.
Seven Use Cases for Legal
Each ActivityPulse capability mapped to a specific concern that partners and practice managers face daily.
1
Timesheet Verification and Activity Assurance
Time recording is the foundation of law firm revenue. Partners need confidence that recorded hours reflect actual work, and clients increasingly demand transparency.
How ActivityPulse Helps
✓ Application tracking shows which apps a lawyer actually used and for how long
✓ Work Time dashboard shows real start/end times and focus periods
✓ Input engagement scoring shows active drafting vs idle open apps
✓ Cross reference recorded timesheets against actual activity patterns
2
AI Usage Governance
Lawyers are using ChatGPT, Claude, and Copilot to draft contracts and research case law. Without visibility, client privileged information flows to AI providers unchecked. Bar associations are issuing guidance requiring disclosure of AI usage in legal work, and firms face risks from hallucinated case citations, privilege breaches through AI prompts, ethical obligation gaps, and shadow AI on personal accounts.
How ActivityPulse Helps
✓ Track every prompt sent to 33+ AI services with full text capture
✓ Detect file uploads to AI tools (contracts, briefs, evidence)
✓ Rules engine alerts when AI prompts contain client names or matter numbers
✓ Distinguish between approved AI tools and shadow AI usage
✓ Configure rules to alert on privileged keywords, client matter numbers, or confidential terms
3
Document and Data Loss Prevention
Client files leaving the firm via USB, personal email, cloud storage, or print represent both a data breach and an ethical violation.
How ActivityPulse Helps
✓ USB logging detects every device connection and file copy
✓ Email logging captures sender, recipients, subject, and attachment details
✓ Clipboard logging tracks copy/paste of client data between apps
✓ DLP dashboard aggregates all data movement channels with severity scoring
4
Insider Threat Detection
Departing lawyers taking client relationships or work product. Lateral hires bringing documents from their previous firm. Disgruntled associates leaking sensitive information.
How ActivityPulse Helps
✓ 17-signal insider threat scoring detects data exfiltration patterns
✓ Retention risk scoring (12 signals) identifies lawyers actively job searching
✓ Automatic retention holds preserve all data when risk thresholds are crossed
✓ Investigation timeline shows the complete picture for any user
5
Remote and Hybrid Practice Management
Partners and associates working from home, client sites, or during travel. Maintaining security posture and productivity across distributed locations.
How ActivityPulse Helps
✓ Geolocation tracking shows where lawyers are working from
✓ VPN visibility ensures secure connections from remote locations
✓ Burnout risk scoring (11 signals) flags overwork in high pressure practices
6
Compliance and Regulatory Obligations
Law firms must comply with legal profession regulations, privacy laws, and client-imposed security requirements in the regions they operate in. Demonstrating compliance requires evidence.
How ActivityPulse Helps
✓Complete audit trail across all enabled collection modules, timestamped and user attributed
✓ 4-format evidence exports (CSV, JSON, PDF, DOCX) for regulators and insurers
✓ Scheduled automated compliance reports delivered by email
✓ Configurable data retention with legal hold support
7
Technology Spend Optimisation
Law firms invest heavily in practice management, document management, research tools, and collaboration platforms. Partners need to know which tools are actually being used.
How ActivityPulse Helps
✓ Application tracking shows which tools each lawyer uses and for how long
✓ Identify underused software licences (tools opened less than 5 minutes per week)
✓ Track adoption of new tools after rollout
✓ Compare tool usage across practice groups and offices
Visibility Without Disrupting the Practice
For Partners
- Billable hours verification against actual activity
- Retention risk scoring for flight risk associates
- AI governance data for client reporting
- Data loss prevention across all channels
For Practice Managers
- Application adoption tracking
- Workload distribution analysis
- Burnout early warning across practice groups
- Technology spend optimisation data
For IT / Security
- DLP across all data channels
- Insider threat scoring and investigation
- Security incident timelines
- Audit ready evidence exports
Designed for Professional Environments
Keystroke Counts, Not Content
We count keystrokes to measure engagement. No continuous content logging.
No Webcam or Microphone
No webcam snapshots or microphone recording. We detect camera usage, not capture from it.
Configurable Per Lawyer
All collection modules can be enabled or disabled per lawyer or per practice group.
Transparent Methodology
Every score has a methodology modal explaining exactly how it’s calculated. No black boxes.
Data Residency You Control
Australian hosting as standard, with in-region hosting available in multiple AWS Regions.
Built for Workplaces Worldwide
Configurable for transparent deployment under the workplace monitoring laws that apply to you. Customers are responsible for legal compliance. See our Compliance Reference.
Protect Your Clients. Support Your People. Govern Your AI.
See how ActivityPulse gives law firms the visibility they need. Book a personalised demo with a focus on legal industry requirements.
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About Us
A product of Network 1 Media Group Pty Ltd
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Ph: +61 2 6188 9610